{"id":1904,"date":"2026-04-21T10:43:46","date_gmt":"2026-04-21T10:43:46","guid":{"rendered":"https:\/\/boatorna.com\/?page_id=1904"},"modified":"2026-04-21T11:10:01","modified_gmt":"2026-04-21T11:10:01","slug":"resolucao-alternativa-de-litigios-ral","status":"publish","type":"page","link":"https:\/\/boatorna.com\/en\/resolucao-alternativa-de-litigios-ral\/","title":{"rendered":"Alternative Dispute Resolution (ADR)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1904\" class=\"elementor elementor-1904\">\n\t\t\t\t<div data-aos=\"fade-up\" class=\"hostinger-elementor-aos elementor-element elementor-element-aee56a1 e-flex e-con-boxed e-con e-parent\" data-id=\"aee56a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c92b4a3 elementor-widget elementor-widget-text-editor\" data-id=\"c92b4a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Alternative Dispute Resolution (ADR)<\/h1><p>Em caso de lit\u00edgio de consumo, o consumidor pode recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo. O consumidor pode recorrer, designadamente, ao CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo (<a href=\"https:\/\/www.cniacc.pt\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.cniacc.pt\/<\/a><br \/>) ou a qualquer outra entidade RAL competente. O consumidor pode tamb\u00e9m utilizar a plataforma europeia de resolu\u00e7\u00e3o de lit\u00edgios em linha: <a href=\"https:\/\/ec.europa.eu\/consumers\/odr\/\" target=\"_blank\" rel=\"noopener\">https:\/\/ec.europa.eu\/consumers\/odr\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL) Em caso de lit\u00edgio de consumo, o consumidor pode recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo. O consumidor pode recorrer, designadamente, ao CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo (https:\/\/www.cniacc.pt\/) ou a qualquer outra entidade RAL competente. O consumidor pode tamb\u00e9m [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1904","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL) - BoaTorna<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/boatorna.com\/en\/resolucao-alternativa-de-litigios-ral\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL) - BoaTorna\" \/>\n<meta property=\"og:description\" content=\"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL) Em caso de lit\u00edgio de consumo, o consumidor pode recorrer a uma Entidade de Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios de Consumo. O consumidor pode recorrer, designadamente, ao CNIACC \u2013 Centro Nacional de Informa\u00e7\u00e3o e Arbitragem de Conflitos de Consumo (https:\/\/www.cniacc.pt\/) ou a qualquer outra entidade RAL competente. O consumidor pode tamb\u00e9m [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/boatorna.com\/en\/resolucao-alternativa-de-litigios-ral\/\" \/>\n<meta property=\"og:site_name\" content=\"BoaTorna\" \/>\n<meta property=\"article:modified_time\" content=\"2026-04-21T11:10:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/boatorna.com\/wp-content\/uploads\/2026\/03\/BOATORNA_logo-verde-escuro-vertical-1-e1775134899479.png\" \/>\n\t<meta property=\"og:image:width\" content=\"180\" \/>\n\t<meta property=\"og:image:height\" content=\"55\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/boatorna.com\\\/resolucao-alternativa-de-litigios-ral\\\/\",\"url\":\"https:\\\/\\\/boatorna.com\\\/resolucao-alternativa-de-litigios-ral\\\/\",\"name\":\"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL) - BoaTorna\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/boatorna.com\\\/#website\"},\"datePublished\":\"2026-04-21T10:43:46+00:00\",\"dateModified\":\"2026-04-21T11:10:01+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/boatorna.com\\\/resolucao-alternativa-de-litigios-ral\\\/#breadcrumb\"},\"inLanguage\":\"en-GB\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/boatorna.com\\\/resolucao-alternativa-de-litigios-ral\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/boatorna.com\\\/resolucao-alternativa-de-litigios-ral\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"In\u00edcio\",\"item\":\"https:\\\/\\\/boatorna.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resolu\u00e7\u00e3o Alternativa de Lit\u00edgios (RAL)\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/boatorna.com\\\/#website\",\"url\":\"https:\\\/\\\/boatorna.com\\\/\",\"name\":\"BoaTorna\",\"description\":\"Loja online de decora\u00e7\u00e3o, com pe\u00e7as \u00fanicas para quem valoriza estilo e eleg\u00e2ncia. 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