{"id":1929,"date":"2026-04-21T11:00:07","date_gmt":"2026-04-21T11:00:07","guid":{"rendered":"https:\/\/boatorna.com\/?page_id=1929"},"modified":"2026-04-24T11:11:45","modified_gmt":"2026-04-24T11:11:45","slug":"devolucoes-e-direito-de-livre-resolucao","status":"publish","type":"page","link":"https:\/\/boatorna.com\/en\/devolucoes-e-direito-de-livre-resolucao\/","title":{"rendered":"Returns and the Right of Withdrawal"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1929\" class=\"elementor elementor-1929\">\n\t\t\t\t<div data-aos=\"fade-up\" class=\"hostinger-elementor-aos elementor-element elementor-element-c070af2 e-flex e-con-boxed e-con e-parent\" data-id=\"c070af2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dc59977 elementor-widget elementor-widget-text-editor\" data-id=\"dc59977\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h1>Direito de Livre Resolu\u00e7\u00e3o<\/h1><p>O consumidor tem o direito de resolver o contrato no prazo de 14 dias, sem necessidade de indicar qualquer motivo. O prazo de 14 dias conta a partir do dia em que o consumidor ou um terceiro por si indicado, que n\u00e3o seja o transportador, adquire a posse f\u00edsica do produto. Para exercer o direito de livre resolu\u00e7\u00e3o, o consumidor deve comunicar a sua decis\u00e3o \u00e0 empresa atrav\u00e9s de uma declara\u00e7\u00e3o inequ\u00edvoca, nomeadamente por email.<\/p><p>O consumidor deve devolver os bens no prazo de 14 dias a contar da data em que comunicou a sua decis\u00e3o de resolu\u00e7\u00e3o do contrato. Os produtos devem ser devolvidos em bom estado de conserva\u00e7\u00e3o e, sempre que poss\u00edvel, na sua embalagem original.<\/p><p>Salvo acordo em contr\u00e1rio, os custos de devolu\u00e7\u00e3o dos bens ficam a cargo do consumidor.<\/p><p>Em caso de resolu\u00e7\u00e3o do contrato, a empresa proceder\u00e1 ao reembolso de todos os pagamentos recebidos, incluindo os custos de entrega (com exce\u00e7\u00e3o de custos adicionais resultantes de uma escolha de modalidade de envio diferente da op\u00e7\u00e3o mais econ\u00f3mica disponibilizada), no prazo m\u00e1ximo de 14 dias a contar da data em que for informada da decis\u00e3o do consumidor.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Direito de Livre Resolu\u00e7\u00e3o O consumidor tem o direito de resolver o contrato no prazo de 14 dias, sem necessidade de indicar qualquer motivo. O prazo de 14 dias conta a partir do dia em que o consumidor ou um terceiro por si indicado, que n\u00e3o seja o transportador, adquire a posse f\u00edsica do produto. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1929","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Devolu\u00e7\u00f5es e Direito de Livre Resolu\u00e7\u00e3o - BoaTorna<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/boatorna.com\/en\/devolucoes-e-direito-de-livre-resolucao\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Devolu\u00e7\u00f5es e Direito de Livre Resolu\u00e7\u00e3o - BoaTorna\" \/>\n<meta property=\"og:description\" content=\"Direito de Livre Resolu\u00e7\u00e3o O consumidor tem o direito de resolver o contrato no prazo de 14 dias, sem necessidade de indicar qualquer motivo. O prazo de 14 dias conta a partir do dia em que o consumidor ou um terceiro por si indicado, que n\u00e3o seja o transportador, adquire a posse f\u00edsica do produto. 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